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Honda Motorcycle And Scooter India

Honda Motorcycle And Scooter India

www.honda2wheelersindia.com
What is your customer experience with Honda Motorcycle And Scooter India?

Honda Motorcycle And Scooter India Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Honda Motorcycle And Scooter India has a 1.5 star rating from 206 customer reviews, 33% would likely recommend. Reviews show high price level, frequent requests for refund, and overall consumer dissatisfaction.

Key Takeaways for Future Customers

  • Expect recurring customer complaints about customer service and after sale service.
  • Check parts availability and service centre turnaround before purchase.
  • Confirm billing and extra collections to avoid unexpected charges.

Negative Feedback / Risk Areas

  • Poor service quality, rude staff, delayed repairs and no response to complaints.
  • Parts availability issues and alleged extra charges over MRP.
  • Repeated unresolved mechanical issues and requests for refund.

Positive Feedback

Some users note good mileage and value when supervising service; a minority still recommend the brand in Honda Motorcycle And Scooter India reviews.

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Media from reviews

Honda Motorcycle And Scooter India - Activa m starting sa Dikat h 8 br...
Honda Motorcycle And Scooter India - I had purchased a Honda NX200 from...Honda Motorcycle And Scooter India - I had purchased a Honda NX200 from... - Image 2Honda Motorcycle And Scooter India - हड क सपयर कलच पलट नकल स समबधतHonda Motorcycle And Scooter India - Sparsparts cost extra by mrpHonda Motorcycle And Scooter India - My district has been doing billing flooding alsoHonda Motorcycle And Scooter India - My district has been doing billing... - Image 2
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Anonymous
map-marker Kochi, Kerala

Very very bad service

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Bad service & communication not god, sale service note god. Not god extra fittings note god. Staff note god service.

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Sumayyah Crg
map-marker Nabha, Punjab Province

He call as service not allowe our agency sarkaghat

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

my wheel. frist service.

but. jise agency sa scooter liya us pa ja ni pa rhy mai sarkaghat agency. mai gya to mujha.

bola gya jha sa scooter liya ha vahi sa service karvo ja. ka

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Resolved
Rajesh k Lyg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bengaluru, Karnataka

Resolved: Damaged my Bike at BIG wing Service centre at RR nagar

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AI Highlights
  • Honda CB 350 RS KA 05 LQ 3610 serviced; tire change Rs 650+tax.
  • General service Rs 7,000; cone Rs 2,500; alloys damaged; requests new alloy.

Dear All,

I hope this message finds you well. I am writing to bring to your attention a serious issue I am facing at your dealership service center at Big Wing RR Nagar in Bangalore regarding my Honda CB 350 RS, bearing registration number KA 05 LQ 3610 (Job Card No: 3634).

On Saturday, January 17, 2026, I dropped my bike for a regular service, which included a tire change. I was charged Rs 650 plus tax for this service, which I later realized could have been done at a local vendor for a fraction of the cost. Trusting the brand and believing in the quality of service at an authorized center, I accepted this charge.

Additionally, I requested a general service, which was quoted at approximately Rs 7,000. To my surprise, I received a call around 5 PM stating that the cone set needed to be replaced for an additional charge of Rs 2,500. Upon reviewing my service history, I noted that I had already replaced this part based on the advice of your service advisor, who acknowledged that it could be reused with some lubrication. This situation raises concerns about the professionalism of your service team and suggests an eagerness to meet targets at the expense of customer trust.

Furthermore, I attempted to reach out to your CEO, Mr. Ayush Jain, but have not received any response to my calls or messages regarding this issue. I was also informed by the service manager that my bike was given to a third-party vendor, which resulted in damage to the alloys. I do not accept this explanation and firmly believe that if I wanted to engage a roadside vendor, I would have done so directly, saving both time and money.

The service manager mentioned that the damaged alloys would be painted, but this repair compromises both the appearance and durability of the alloys. I refuse to risk my safety due to what I perceive as negligence and ignorance on your part. Therefore, I am demanding a replacement of the damaged alloy with a brand new one, as it was changed in your service center, not by a third-party vendor.

If my concerns are not addressed satisfactorily, I would prefer to pay Rs 100 directly to a vendor rather than the Rs 650 plus tax charged by your service center. I do not wish to have a brokered relationship with your service team.

I kindly request an acknowledgment of this email and a prompt response detailing the maximum turnaround time required to address my concerns. Please note that my vehicle has been lying at your service center, which I purchased for my personal use, not to be parked indefinitely.

Thank you for your attention to this matter. I look forward to your swift response.

Loss:
$7500
Cons:
  • Stay away and trust indian brands

Preferred solution: Apology

User's recommendation: Stay Away from Big Wing - RR nagar

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nafil r

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Manama, Manama

No response from Honda regarding complaints

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I have sent many mails to Honda regarding Activa-125 (****). I also sent too many reminders, but there has been no response from Honda. Very bad service.

Loss:
$118000
Pros:
  • Exterior looks good
Cons:
  • Long waiting hours for servicing
  • Bad behaviour of area incharge
  • Battery got damaged within a year

Preferred solution: Full refund

User's recommendation: I do not recommend to buy honda as their service is very poor

View full review
Bhupinder K Tol

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hisar, Haryana

Activa m starting sa Dikat h 8 br...

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AI Highlights
  • Activa starting problem persists after 8 service visits.
  • Vehicle HR06 BP 5524.
  • Purchase date 23/03/2026.
  • Online complaint no 1-15299****471.
Honda Motorcycle And Scooter India - Activa m starting sa Dikat h 8 br...

Activa m starting sa Dikat h 8 br service centre ho aya per problem solve niii ho rhi my Activa num HR06 BP 5524

Mobile no 895000****

Purchase date 23/03/2026

Online Camplat no 1-15299****471

Preferred solution: Full refund

View full review
Aditya R Vbx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pune, Maharashtra

I had purchased a Honda NX200 from...

AI Highlights
  • Bought Honda NX200 from Vasai Palghar 401208.
  • Showroom piece delivered despite request; chassis number photo taken during test drive.
Honda Motorcycle And Scooter India - I had purchased a Honda NX200 from...
Honda Motorcycle And Scooter India - I had purchased a Honda NX200 from... - Image 2

I had purchased a Honda NX200 from Vasai Palghar 401208, and they are giving me the showroom piece. We had told them that we don't want the showroom piece, and still, they gave the showroom piece and placed the new bike in the showroom. I have attached the photo of the chassis number that I took when I went for a test drive before buying.

Loss:
$250000

Preferred solution: I want a new bike not the showroom piece

User's recommendation: Don't buy from Aditya Honda Vasai

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Suba S Egn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chennai, Tamil Nadu

Very very worst service experience balaji honda tondiarpet

Updated by user Apr 29, 2026

I am extremely disappointed with Honda’s service .I have never been treated this badly or ignored like this.Honda is not showing even basic responsibility towards its customers. If you cannot properly service existing customers’ vehicles,It has been one month since I raised a complaint, and still, no proper solution has been provided. My vehicle is still lying at the service center, and no one is responding to my calls.Is this how Honda treats its customers?

Original review Apr 08, 2026
I am writing to raise a serious complaint regarding my recent experience at Balaji Honda, Tondiarpet, concerning my Honda Dio vehicle service.
On 07/04/2026, I handed over my vehicle for general service. At the time of creating the job card, your team only informed me about:
General service
Center stand oil
Air filter change
Mirror adjustment
No issue regarding tyre puncture or wheel rim damage was mentioned, and my vehicle was not in a punctured condition when I submitted it.
Later in the evening, I received a call from the floor manager stating that the center stand required replacement involving major work costing around 27,000.

Even during this call, no information about tyre or rim issues was communicated.
Subsequently, a receptionist named Rathi called my mother and informed that the vehicle service was completed and asked us to make payment and collect the vehicle. When I called her back and clearly stated not to proceed with the service, she spoke in a very rude and unprofessional manner, using inappropriate language and said:
If you want, come and take the vehicle, otherwise leave it.
She also refused to share her name initially and continued the same behavior when my sister contacted her, stating that:
We speak like this to all customers.
On 08/04/2026, when I visited the service center to collect my vehicle, I faced the following issues:
Staff failed to respond properly
My vehicle tyre had no air, and when questioned, they falsely claimed that I handed it over in the same condition
No prior intimation or job card mention regarding tyre or rim issue
When I escalated this, your HR spoke to me and assured resolution. However, after discussion with the manager, the staff again behaved rudely and disrespectfully.
Shockingly, the receptionist (Rathi) approached me in an aggressive manner as if attempting to physically confront me.

Only due to the managers intervention, the situation did not escalate further.
This kind of behavior is completely unacceptable. I am extremely disappointed with:
Lack of transparency in service
Unauthorized work communication
False claims about vehicle condition
Extremely poor customer handling
Threatening and aggressive staff behavior
I trusted Honda for quality service, but this experience has been deeply upsetting and unacceptable.
I request:
Immediate action against the staff involved (Service Manager & Receptionist Rathi)
Proper explanation for the mishandling of my vehicle
Assurance that such incidents will not happen to any customer in future
Failing this, I will be forced to proceed with:
Consumer Court complaint
Police complaint regarding staff misconduct and threat
I expect a prompt response and resolution.
Yours sincerely,
Subha
Advocate, High Court
Contact No: 875446****
Loss:
$27000
Pros:
  • Dio honda

Preferred solution: Apology

View full review
Akbarali A Rxh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chennai, Tamil Nadu

Sparsparts cost extra by mrp

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AI Highlights
  • 800 ml engine oil MRP is 417 Rs; service centre charged 437 Rs.
  • No computer bill provided.
  • Accessories were changed at extra cost.
Honda Motorcycle And Scooter India - Sparsparts cost extra by mrp

800 ml engine oil MRP printable 417 rs but service centre collection 437 rupees and not provided computer Bill she is changing all of accessories extra cost

Jeevan Honda world

Sankarapram

Kallakurichi -606401

Loss:
$100
Pros:
  • Bikes are good
Cons:
  • Bajaj auto

Preferred solution: Full refund

User's recommendation: Please check All service centre collection price and MRP

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Varasala B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hyderabad, Telangana

My district has been doing billing flooding also

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Honda Motorcycle And Scooter India - My district has been doing billing flooding also
Honda Motorcycle And Scooter India - My district has been doing billing... - Image 2
Honda Motorcycle And Scooter India - My district has been doing billing... - Image 3

This is not current, and my problem can't be solved by anyone. This is so far and beyond.

Loss:
$5455

Preferred solution: Price reduction

User's recommendation: Chalaaa vestgaaa unduii

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Digi i

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lucknow, Uttar Pradesh

Misbehaviour of Staff [PERSON_NAME] and team and misleading information

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AI Highlights
  • Staff were rude and misbehaved, especially the manager, in front of others.
  • I feel insulted and dejected; seeking action and accountability.

I am from [GEOGRAPHIC_DATA], an Activa Owner of a two-[PERSON_NAME]...(Radaint Honda Service Centre, [GEOGRAPHIC_DATA], [GEOGRAPHIC_DATA], [GEOGRAPHIC_DATA], [GEOGRAPHIC_DATA] ) This is a service centre where I went, and the staff were so rude and misbehaved with me, especially the service manager, [PERSON_NAME], in front of their staff, including female staff. Which made me feel insulted, and in my family, we own 3 Activas.

And even if you check the Google reviews of the service centre, negative reviews are for staff only...I would really appreciate it if some strict action were taken. I am really feeling very low and dejected. How can I be treated like that?

#activa #toshihiromibe I'm in medical troma, and if something goes wrong with me, it will be all because of Activa Service Centre. My contact details: [PERSON_NAME], Vehicle No UP 32 NY 7254.PATHETIC SERVICES...BOYCOTT ACTIVA HONDA

Pros:
  • Vechile is good
Cons:
  • After sale servcies is pathetic

Preferred solution: I want an apology from the staff who misbehaved in front of their female staff..I'm in medical trauma since that day.Manager Aman Pandey and his team.

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1 comment
Guest

Your post is useless as you do not provide details of what transpired. Just some screed about medical trauma.

Mavuri S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No service still 12 days at tuni service centre

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Honda Motorcycle And Scooter India - No service still 12 days at tuni service centre
Honda Motorcycle And Scooter India - No service still 12 days at tuni service... - Image 2

I had given Honda Activa 125 scooter on 10/01/2026. Still, no response and no service done so far. I had given it at Tuni service centre.

Pros:
  • Good vehicle
Cons:
  • No service

Preferred solution: Deliver product or service ordered

User's recommendation: dont choose honda scooters service

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Shailesh J Jbt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Aligarh, Uttar Pradesh
AI Highlights
  • Visited Bareilly Road, Haldwani showroom to learn Activa 125 variants and buying process; staff inattentive, curt on phone; CCTV timing noted.
Honda Motorcycle And Scooter India - Complain against Balaji honda
Honda Motorcycle And Scooter India - Complain against Balaji honda - Image 2
Honda Motorcycle And Scooter India - Complain against Balaji honda - Image 3

Yesterday, I visited your showroom at Bareilly Road, Haldwani, to inquire about the Activa scooty. I am very sorry to say that there was no one interested in attending to us, and that was very disappointing.

I just wanted to ask about the variants, differences, such as technical specifications and features, price process, how to buy, etc., of the Activa 125 scooty. It was very surprising that there was no one interested in attending to us. After I called a girl there—I don't know her name—she came and was continuously busy on her mobile. When I asked something about the scooty, she casually answered and behaved like, 'Why are you bothering me?' You can check your CCTV footage around 6-6:45 PM on 1/2/26.

After seeing such behavior, it made me think it's best to step out of your showroom. So, please teach these staff members some manners on how to behave with customers.

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Pramod K Xib
map-marker Bhopal, Madhya Pradesh

हड क सपयर कलच पलट नकल स समबधत

Honda Motorcycle And Scooter India - हड क सपयर कलच पलट नकल स समबधत

मुझे शक है कि होंडा की पार्ट्स नकली दिए गए हैं। जैसे मुझे लगता है कि गाड़ी खराब है और कई मुझ उपभोक्ताओं के लिए नकली पार्ट्स से मेरी गाड़ी खराब हो गई।

Loss:
$20000

Preferred solution: ओरिजिनल पार्ट्स उपलब्ध कराया जाये

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jagadish.g.p J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bengaluru, Karnataka

Not satisfied service

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Honda Motorcycle And Scooter India - Not satisfied service
Updated by user Jan 20, 2026

Company fixed the issue and I have been provided with settlement agreement.

Original review Jan 20, 2026

Bad service, not good, very bad. Not received, not responding, misbehaved, arrogant attitude, problems not solved.

User's recommendation: Bad

View full review
Anu A Jzh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kochi, Kerala

I have given my vehicle in...

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AI Highlights
  • Parts unavailable for 3 weeks delaying service.
  • Parts arrived; billing inconsistent.
  • Service quality was poor; vehicle stalls after assembly.

I have given my vehicle in [GEOGRAPHIC_DATA], [PERSON_NAME]'s Honda Showroom. GSTN NO: [GOVERNMENT_ID]. As they said, parts are no longer available and I waited for 3 weeks. Only after the parts came, they accepted the bill. Service delay.

Parts are:

1. set illuster cover types

2. cover handle

3. tray comp battery

4. cover inner nh1

5. cover compl fr

6. nuts us

7. 90666-sda-ad1

Also, the quality of servicing is very poor. After that, the assembly vehicle always stops. Also, they charge more from different persons.

Invoice no - KL06A1012****

Invoice no - KL06AF01ADD20

Kindly check with it.

View full review
Kumari sangita S
map-marker Kalyānpur, Hajdu-Bihar

Complaining

Very bad service and employees' response. Expensive service charges, but not good service provided from the service center.

Loss:
$3000
Pros:
  • Other
Cons:
  • Other

Preferred solution: Repair again

View full review

About

Related Companies

Honda Motor, Honda, American Honda Finance Corporation, Honda Financial Services, Acura

Summary

Honda Motorcycle and Scooter India Pvt. Ltd. is a dealership which specializes in sales of Honda two wheelers. The company was founded in December 1999. Its headquarters is based in Gurgaon, Haryana, India. Honda Motorcycle and Scooter India is a subsidiary of Honda Motor Company Ltd. It offers motorcycles, scooters, superbikes, and NAVI. The company also provides front guard assy, helmet lock - wire type, tank cover, seat cover, and many other parts and accessories. There are free and paid services. Customers can use an online tool to calculate tenure, interest rate, and monthly payments. It is possible to schedule a test drive by phone.

Honda Motorcycle And Scooter India reviews and complaints

Honda Motorcycle And Scooter India is ranked 87 out of 597 in Motorcycles and ATVs category

Area Served

Asia

Payment Methods

MasterCard

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